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 Co-author "The Problem-Solver's Toolkit" | Master Black Belt

Co-Founder of the Just-in-Time Café | UC San Diego Instructor 

 SoCalLeanNetwork Chair |  AME West Region Board Member


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Who says process improvement can't be fun? 

Process Improvement isn’t always easy. It involves change, and we know change can be hard. Improvement isn’t just about altering a process. It involves changing habits which is even tougher! Process workers, problem solvers and, most importantly, leaders have to adapt their habits and behaviors.

I enjoy continuous improvement, but let’s face it, sometimes it feels harder than it should be. A team may run into a major roadblock or experience resistance from people who don't want things to change … for some, it can feel like a slog.

Every time I worked on the lyrics to this song, it put a smile on my face. I was entertained! It felt like working on a fun puzzle; Coming up with rhyming lyrics, communicating something meaningful, and weaving in Lean tools and concepts to match the beat of the song.

I want this song and music video to bring joy to everyone involved in continuous improvement.

Buckle Up! We’re all on the improvement journey together. Now you can add a little whimsey to your adventures. When you need a pick-me-up, you’ve got a Lean anthem to sing along to. Throw a 30-second Lean dance party! It’s a musical jolt of Lean caffeine.


Rapper 2

Get Your Very Own

MS. FixALot Bling

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Some organizations that Tracy has helped include:


Kitchens For Good, Feeding San Diego, San Diego Zoo & Safari Park, UC San Diego, UC Santa Barbara, San Diego State University, UCSD Health, Callaway Golf, Charles Schwab,, LPL Financial, Apple, Solar Turbines, Yum! Brand Foods, Cisco Systems, Motorola, Sears & Roebuck, Shea Homes, Trustmark Insurance, DC Shoes, City and County of Denver, Oregon State Government, Washington State Government, LA County Registrar Recorder County Clerk, The Navy, The City of SeaTac, The City of Shoreline, Center For Sustainable Energy, Sempra Energy, The Department of Veteran’s Affairs, The Nature Conservancy, The Department of Ecology and various King County agencies including, Records & Licensing, Financial Business Operations Division, Facilities Management, Risk Management, Wastewater Treatment Division, Office of Labor Relations, and the Department of Executive Services.

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